Privacy Policy

About BCIC West Midlands

Black Country Industrial Cluster Ltd t/a BCIC West Midlands (BCICWM) is an industrial cluster supporting manufacturers and supply chain companies through decarbonisation. Our vision is to be the driving force for a net-zero industrial future in the Midlands, enabling manufacturers to grow sustainably, compete globally, and lead the low-carbon economy. Our company registration number is 14096441 and our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

This privacy policy applies to anyone who asks about, buys, or uses our services in any way (for example by email, through the website, or by telephone). We take privacy seriously and we want you as our service user, to understand the information we collect about you, how we process and protect the personal information which we collect about you, from you and from third parties, so that you can be confident that the information is being used safely and in ways that are reasonable expected, and what rights you have in respect of your personal information.

When we refer to ‘we’, ‘us’ and ‘our’, means BCIC West Midlands.

What information do we collect and use?

We may collect any of the following information, depending on how you interact with us as a service user:

• Your name and contact details (inc. job title, address, telephone and mobile number, email address).
• Company details (inc. name, address, registration number, VAT registration number, insurance, category (type) of company).
• Any company links on social media (inc. Twitter, LinkedIn, Instagram, Facebook).
• Any parent company details (inc. company name, address, telephone number, email address, contact name).
• Collaboration details of any companies involved within your project (inc. company name, address, telephone number, email address, contact name).
• Authority details who are involved within the project (organisation name, telephone number, email address, contact name).
• Finance details (inc. contact details, bank account details, VAT number).
• Due diligence information (inc. accounts, policy and process documents, investigation/convictions/notice details, enforcement/remedial orders).
• Details of any conflicts of interests.
• Details of previous project applications.
• Project details (inc. project name, summary, project plan).
• Project finances (inc. individuals involved, daily rates, no. days worked, sub-contractor charges, material costs and other expenses).
• Your IP address (inc. IP tracking within the London office building).
• Cookie preferences.
• Voice/video recorded or written feedback (inc. survey, product and webinar reviews, interviews).
• Your personal information collected will be used to allow us to support innovative projects, create new commercial opportunities and improve productivity, socio-economic and environmental benefits for places by:
  BCICWM using your data to profile individuals by Persona based on their business-related data including but not limited to job title, seniority, preferences, interest, location, company type, company size, turnover, and industry.
  BCICWM using behaviour data gathered from web and email interactions to:
  automate targeted content-led campaigns
  score and qualify individuals to share with them relevant BCICWM opportunities and partnerships.
• BCICWM business development teams will use Microsoft Power Apps to gain insight on existing and prospective customers and partners to make better connections and offer relevant opportunities and partnerships.
• BCICWM business development teams will also use LinkedIn to create contacts and companies from LinkedIn for business development and relationship management purposes.
• BCICWM will use AI technologies to enable relationship mapping of its existing stakeholders and partners and understand who knowns who within BCICWM.
• BCICWM will use third-party technologies and subscriptions to enrich its contacts and companies with publicly available information
• Your IP address will be used to allow BCIC West Midlands to set appropriate access permissions on its website.
• CCTV recording is in use at all BCIC West Midlands locations, this is used to ensure the security of property and premises and for the preventing and investigating crime purposes only. Area monitored by CCTV are sign-posted. Where necessary or required, this information is shared with you, police forces, security organisations and persons making an enquiry.

In many cases we pseudonymise or anonymise your information before we share it with others, or where we no longer require the information in identifiable form.

Anonymisation is the process of turning data into a form which does not identify individuals and where identification is not likely to take place.

Pseudonymisation is the process of information in such a way that it can no longer be attributed to you without the use of additional information and where that additional information is kept separately. This allows for a much wider use of the information for statistical or other purposes.